Technical or general support
Got a question or wondering how to do something? We would love to help. Send us a support request and tell us which kind of support you need.
or email support@irisbg.com
About
We are a small team, so your message reaches the people who build and run IrisBG. Pick the route that matches your question and we will take it from there.
Got a question or wondering how to do something? We would love to help. Send us a support request and tell us which kind of support you need.
or email support@irisbg.com
Want to see IrisBG with your own collection in mind? Pick a time that suits you in our booking calendar and we will walk you through the system.
or email contact@irisbg.com
Need a written quote for a configuration, or have a question about pricing, training or consultancy? Send us an enquiry.
or email contact@irisbg.com
The most direct way to evaluate IrisBG is to run it. Request the free 60-day trial version and try it before ordering.
For general enquiries about working with us, get in touch with a few lines about how you can contribute. We also welcome collaborations and projects.
or email careers@irisbg.com
Other ways
Some questions have a faster route than email.
Our Knowledge Library holds step-by-step tutorials, guides and FAQ, and the IrisBG Community Forum (opens in a new tab) is where users ask each other about tips and tricks. IrisBG also ships with a searchable Reference Guide under the Help menu.
Need a walk-through of some of IrisBG's functionality or some other advice? With a valid licence your institution is able to book three free video meetings per year. Request a time and we will get in touch to confirm the meeting or offer you an alternative date/time.
Where we are
Meet the people behind IrisBG on our about page, where every team member lists their own email address.
Subscribe to the IrisBG newsletter (opens in a new tab) to hear about releases and news.
Send a support request if you already use IrisBG, or book a demo if you are still deciding. Either way, a person reads it.